Business Analyst

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role
As a Business Analyst at Amartha, you will play a key role in our growing Partnership Lending division. In this hybrid role, you’ll be at the forefront of digital product development—shaping strategy, streamlining operations, and enhancing the user experience. You’ll collaborate closely with cross-functional teams to turn data and market insights into impactful business initiatives. This role is ideal for someone who thrives at the intersection of business, data, and technology.

Responsibilities

• Drive product strategy and development by defining product requirements, roadmaps, and success metrics, while identifying opportunities based on market trends and customer insights.
• Ensure operational excellence by managing daily operations, optimizing processes, and monitoring key performance indicators (KPIs) through dashboards and analytics.
• Lead project execution across teams, managing stakeholder communication, gathering requirements, and ensuring timely and efficient delivery of initiatives.
• Translate data into insights by leveraging analytical tools and market research to inform strategic decisions and validate product assumptions.
• Collaborate cross-functionally with Product, Risk, Operations, and Partnership teams to align business goals with product development and execution.

• 5+ years of experience in business analysis, product management, or operations—preferably in fintech, lending, or digital services.
• Proven project management skills with the ability to lead cross-functional teams.
• Strong communication and presentation abilities.
• Solid analytical thinking, with the ability to translate complex data into clear business actions.
• Experience with digital financial products.
• Familiarity with tools like SQL, Tableau, or Power BI.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.