Field Recovery Officer

About us

We’re a team determined to challenge the status quo and make financial inclusion count for millions of under-banked individuals and small business owners by making finance simple and useful to them. Our product suite is led by credit and we’re building broader offerings for our users. Our vision is to unlock the power of finance to create opportunities for all.

We are the place for you, if

You are excited about technology and the complexities of the future. You’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You can collect and analyze lots of data and feed in just the right amount of intuition to make sound decisions. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea

Job Description

This is a full-time role as a Recovery Officer. This role is located in Lagos, Nigeria, but offers flexibility for some hybrid work. The Recovery Officer will work closely with clients to resolve outstanding debts, provide support and assistance, and maintain accurate records of recovery activities.

• Debt Recovery and Analytical Skills
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Knowledge for skiptracing
• Knowledge of effective strategies for debt recovery of written-off loans
• Experience working in a Fintech, loan recovery role
• Interpersonal Skills and Customer Service skills

• A perfect place for people who enjoy prospecting and coming up with solutions to onboard and convert large-scale customer relationships
• A work environment that people who are a self-starters, take initiative, work collaboratively and can self-manage in ambiguity
• You will receive competitive compensation and work with amazing people.
• You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.