Fraud Trend Identification: Leading a team to proactively identify emerging fraud patterns and schemes within the digital payment market in Iraq.
Fraud Prevention Procedures: Developing, implementing, and enforcing procedures and controls to minimize fraudulent activities across ZainCash's operations.
System and Application Security Enhancement: Collaborating closely with the product and IT teams to integrate security features and layers into ZainCash's systems and applications.
Collaboration with National Security: Working directly with national security agencies in Iraq on fraud-related cases, providing necessary information and support for investigations.
Central Bank of Iraq (CBI) Reporting: Managing and preparing fraud reports as required by the Central Bank of Iraq.
Customer Education: Developing and implementing continuous education programs for ZainCash customers to raise awareness about fraud risks and preventative measures in digital payments.
Information Security Collaboration: Working closely with the information security team to identify and address potential security gaps within ZainCash's systems and processes that could be exploited for fraud.
A strong background in fraud detection, prevention, and investigation, preferably within the financial services or digital payments industry.
Excellent skills in analyzing data to identify fraud trends, assessing risks, and developing effective countermeasures.
Strong communication skills to interact with internal teams, external partners (national security, CBI), and customers.
Must hold a bachelor's degree in one of the following fields: Economics, Management, Accounting, Financial and Banking Sciences, Statistics, Quality Management, Law, Business Economics / Bank Management, Investment and Resources, or Financial and Accounting Auditing.