People Operations Specialist, Fintech

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. We are seeking a detail-oriented and proactive People Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth people operations, maintaining employee satisfaction, and supporting various administrative and strategic people-oriented initiatives.

What you will do

• Provide guidance to employees on People Operations/HR policies, benefits programs, and procedures globally.  
• Manage processes across the employee lifecycle including onboarding/offboarding, performance reviews, target setting, career development, training, other employee administration matters etc.
• Support payroll and benefits administration by coordinating with finance and external partners in all abroad entities.
• Ensure compliance with labor laws and regulations by drafting/updating policies as necessary and supporting any audits.
• Compile People Operations reports and metrics for management review.
• Manage HRMS and other systems and ensure accurate and prompt records administration.
• Plan and coordinate initiatives that enhance employee experience as well as workplace efficiency.
• Collaborate with department managers and the Global People Operations team to support any initiatives and activities.
• Have a keen eye for detail to catch missteps before they happen and look around the corner to predict future trends.

 What you will bring

• 2+ years of experience in a People Operations or HR Specialist role within an international organization.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Outstanding written and verbal communication skills.
• Strong interpersonal skills, with the ability to build rapport across all levels of the organization.
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines.
• Problem-solving mindset and attention to detail.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proactive and continuous improvement mindset.
• Proficiency in HRMS platforms and MS Office Suite.

Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽‍⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart

Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘‍️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises

Optasia’s Values 🌟

#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.