Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
● Develop and implement operational excellence frameworks, policies, and best
practices to enhance process efficiency and control.
Lead process optimization and automation
initiatives to drive efficiency and scalability
in Commercial B2C operations.
● Establish governance structures and operational controls to mitigate risks and
ensure compliance with regulatory and industry standards.
● Work closely with regulatory bodies and internal audit teams to ensure full
compliance with applicable rules and guidelines, proactively addressing potential
findings.
● Design and oversee key performance indicators (KPIs) to monitor operational
effectiveness and process adherence.
● Bachelor’s degree in Business Administration, Finance, Operations
Management, or a related field; MBA is a plus.
● Minimum of 10+ years of experience in operational excellence, process control, or business operations, with at least 5 years in a leadership role within fintech, banking, or digital payments.
● Strong understanding of operational governance, process optimization, and risk
management principles.
● Experience in managing large-scale commercial operations with a focus on
efficiency, control, and customer satisfaction.
● Proven track record in implementing process automation and digital
transformation initiatives.
● Strong stakeholder management skills and the ability to work cross-functionally with product, risk, compliance, and technology teams.
● Experience working with regulatory bodies and ensuring full compliance with audit requirements and industry standards.
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package