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Responsibilities: - Use knowledge and experience in operational management to address challenging issues in compliance operations (onboarding (retail/corporates), screening, periodic reviews, EDD, complaints management, offboarding, banking relations etc) and business operations (Outsourcing Management, IT Operations etc)
- Strategically analyze organizational issues in collaboration with different stakeholders across the organization, develop holistic solutions, and drive organization-wide initiatives to resolution
- Utilize strong statistical analysis to identify trends, perform root cause analysis, and conduct performance monitoring
- Effectively manage overall Operations, especially Compliance Operations, and ensure the delivery of critical operational projects
- Define, drive, and be responsible for the delivery of operational improvement projects
- Serve as the central coordinating function for Operations across all local and global operations, for compliance and general business operations
Requirements:- Minimum 8 years of directly related experience in a multinational operations leadership role with heavy focus on compliance with substantial knowledge of relevant global compliance regulations and the day-to-day compliance affairs
- Must have regulatory experience (either as an auditor/regulator or on the company side)
- FinTech experience is essential; crypto experience is a plus
- Experience in the management of operations of a retail-driven, innovative business with a large number of retail customers
- Highly adaptable, self-driven and able to deliver results under pressure
- Strong track record in working with large remote teams and confidence in managing C-suite
- Able to drive and deliver high quality risk assessments, remediations, periodic/trigger reviews and enhanced due diligence projects on a global level
- Highly preferred for candidates to possess ACAMS/CAMS/CCAS/ICA certifications or others
- Motivated and with a growth mindset to take advantage of opportunities and able to adapt to a challenging environment.
- Possesses strong time management, organizational and relationship building skills
- Adaptable in an evolving and fast-moving environment
- Good knowledge on provisions of crypto/fiat licensed entities local laws, directives, regulations and otherwise standards applicable to subject persons
- Good knowledge of MiCA and upcoming regulations of related policies is a strong plus
- Experience in executing enterprise level remediation exercises and regulatory monitorships is a strong plus
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€75,000 - €160,000 a year
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