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Head of Cloud Application Performance Management and Capacity

G-Xchange Inc.
Full-time
On-site
16F W City Center Philippines

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Who you’ll be working with:

If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you!

You’ll be responsible for the following:

  • Leading and managing a team of IT professionals responsible for cloud application performance and capacity management.
  • Developing and executing a strategic roadmap to improve performance monitoring, application optimization, and capacity planning.
  • Overseeing the performance monitoring of cloud-based applications, ensuring they meet defined performance criteria and service level agreements (SLAs).
  • Managing capacity planning for cloud environments to ensure resources are effectively utilized and cost-optimized. Collaborating with cloud architects to ensure that the cloud infrastructure is optimized for performance, scalability, and cost efficiency.
  • Leading the investigation and resolution of critical performance issues or capacity constraints, ensuring timely recovery and minimal business impact.

We’re looking for:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Minimum of 10 years of experience in IT operations or application performance management, with at least 5 years in a leadership role.
  • Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and performance management tools (e.g., Dynatrace, AppDynamics, New Relic).
  • Proven expertise in capacity planning, cloud resource management, and performance optimization in cloud environments.
  • Strong understanding of cloud-native application architectures and microservices.
  • Experience working with distributed systems, containers (e.g., Kubernetes, Docker), and CI/CD pipelines.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package