Merchant Monitoring Senior Analyst
PayU GPO
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About the role- As a Merchant Monitoring Senior Analyst, you will be responsible for analyzing transactional data from all PayU LATAM merchants to detect risks associated but not limited to credit, AML, TF, Negative Balance, Fraud, etc., by employing analytical methodologies to identify unusual transactional patterns. Additionally, you will play a crucial role in proactively communicating with relevant stakeholders ensuring the implementation of actions to minimize potential losses to our merchants and Pay U. As a Senior Analyst you are a key part to the execution of our strategy; therefore, the role requires their focus on operational execution and towards key performance indicators (KPIs).
What you will do- Analyze real-time and post-event alerts to investigate customer and transaction activity.
- Conducting alert investigations in accordance with global policies, local procedures and tools aimed at meeting internal and external regulatory requirements
- Collect data from internal systems, online sources, databases, and internal contacts (Sales/Compliance).
- Monitor transactions using rules-based tools and escalate issues as needed.
- Gathering and organizing key findings from investigations to support presentations and reports for Senior Management, Compliance, Internal Audit, and other stakeholders,
- Ensure all alert analyses and investigations are completed within policy-defined timeframes and in compliance with SLAs agreed upon with all countries and internal departments
- Monitor compliance with PayU’s global policies and stay updated on regulatory changes.
- Supporting the resolution of findings from internal and external audits, as well as quality reviews, ensuring compliance with defined KPIs.
- Complete all tasks on time, meeting productivity targets.
- Actively contribute to the Merchant Monitoring Team and continuously learn team processes.
What you need to succeed- Graduating or Bachelor’s/University degree on Engineering, Economics, Finances, or management related disciplines (preferable)
- +3 years of experience in Financial Crime, Compliance or risk management in a financial services environment, e-commerce, payment processing or a combination thereof.
- Good English skills ( B1-B2)
- Formal certifications in AML are a plus.
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