Sales Operations and Support Intern

About PayU 

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Join our team as a Sales Support Intern!

Are you a communicative and detail-oriented individual eager to gain hands-on experience in a dynamic sales environment? We are looking for a motivated intern to support our Sales Department in the merchant onboarding process. In this role, you’ll play a key part in collecting essential documentation, managing data in our CRM system (Salesforce), and contributing to process improvements. If you're ready to learn, grow, and make an impact from day one – we’d love to hear from you!

• Owning the onboarding process and required documents with emphasis on collecting AML/KYC documents and risk assessments,
• Creating a progress report for onboarding status,
• Recording and storage of all documents collected from the onboarding process (Salesforce)
• Assisting in maintaining accurate and up-to-date sales data within our CRM system (Salesforce)
• Generating and analysing sales reports to identify trends, opportunities, and areas for improvement,
• Assisting in tracking key performance indicators (KPIs) and sales metrics,
• Assisting in documenting and improving sales processes and workflows,
• Other task assigned by the supervisor within the scope of competence.

• Currently pursuing or holding a degree in Business Administration, Marketing, Finance, or a related field,
• Project management and reporting skills,
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word),
• Fluency in English and Polish,
• Understanding of data management,
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
• Goal-oriented with a strong focus on customer and business needs,
• Ability to work effectively in a multicultural and international team,
• Proactive attitude,
• Attention to detail in project delivery, reporting, and communication,
• Excellent communication skills.

• A diverse working environment within a multicultural setting,
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions,
• A positive, get-things-done workplace,
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this),
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale,
• A democratic work environment where you can drive your outcomes.

About us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

Our Commitment To Building A Diverse And Inclusive Workforce 

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.