Technical Support Engineer (BO Team)

About Unlimit

Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, banking as a service (BaaS), and an on&off-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate both locally and internationally with ease across Europe, the UK, LATAM, APAC, India, and Africa. Unlimit has 700 employees across 16 offices and five continents, including London, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit: www.unlimit.com.

We are seeking a skilled and detail-oriented professional to join our global fintech team in a role that combines support and banking operations. Our company operates worldwide, offering you the opportunity to work in a dynamic international environment with cutting-edge financial technologies.

• Support Activities: Provide responsive support to internal teams globally by managing and resolving support tickets, ensuring smooth day-to-day operations.
• Banking Operations: Perform reconciliation and banking tasks, ensuring accuracy and efficiency across our financial systems.
• Routine Operations: Oversee daily, weekly, and monthly scheduled tasks, ensuring timely completion in line with operational standards.
• Data Analysis & Reporting: Utilize strong Excel skills to analyze data, create reports, and optimize operational processes.
• Log Analysis: Read and interpret system logs to troubleshoot issues and support effective resolution of technical problems.

• Experience or strong interest in fintech or financial services, with a focus on banking processes.
• Proficiency in Excel is a must.
• Strong ability to read and understand system logs for troubleshooting purposes.
• Ability to balance support activities with operational tasks while working across multiple time zones.
• Excellent communication and collaboration skills to support colleagues worldwide.

This role offers a unique blend of technical support and financial operations within a rapidly growing global fintech company, where precision, innovation, and technical skills are essential.

Join Unlimit Team now!

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.