Purpose of the Role:
Be a part of the Program and Process Management team, supporting program management by streamlining workflows and providing real-time insights for efficient decision-making.
Responsibilities and Key Activities:
Support process alignment initiatives and ensure objectives are met efficiently
Demonstrated knowledge of Agile methodologies, with an agile mindset and experience working in an Agile environment, including the ability to adapt to iterative development processes, collaborate across teams, and focus on continuous improvement.
Analyze and optimize processes for product, engineering, and support, focusing on understanding and mapping them to required design and implementation
Configure and manage JIRA to streamline workflows
Create and manage OKR reports to align with strategic goals
Develop dashboards for real-time insights to inform key stakeholders
Coordinate cross-functional teams and manage dependencies Ensure timely communication and updates to stakeholders Identify areas for continuous improvement and implement best practices
Qualifications and Experience:
2+ years of project management/Scrum master/QA lead or similar position
Ability to drive decisions, take action, and roll up your sleeves and dive into the work
Great communication skills
Experience with tools for creating dashboards, including Excel, to visualize data and provide actionable insights
Understanding of the payments industry - an advantage
Behavioral Competences:
Proven ability to work well under pressure, capable of adapting and responding to change and able to multitask, communications skills
High work ethic; self-directed, resourceful, works independently, motivated by own drive and enthusiasm
Proactive, independent, but also a team player
Excellent communication skills in English – both verbal and written
Team player with the ability to contribute to the strong team culture of our co-located and diverse group Superb articulation, communications, and overall leadership capabilities
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